Privacy Policy

Privacy Policy
Brave Compassion Resiliency Group

Effective Date: April 30, 2026

At Brave Compassion Resiliency Group, your privacy matters deeply to us. We understand that reaching out for support—especially as a first responder, professional, or family member—requires trust. Protecting your personal information is part of how we honor that trust.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us.

1. Information We Collect

We may collect personal information when you:

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Complete a contact form on our website
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Reach out by email or phone
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Request services or information
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This information may include:

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Name
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Email address
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Phone number
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Any message or details you choose to share

Please note: Information submitted through website forms is not a secure or confidential method of communication, and should not include sensitive clinical details.

2. How We Use Your Information

We use your information to:

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Respond to inquiries
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Schedule consultations or services
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Provide information about our offerings
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Improve our website and services
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We do not sell, rent, or share your personal information for marketing purposes.

3. Electronic Communication & Security

We take reasonable steps to protect your information. However:

Email and website forms are not fully secure

We encourage you to avoid sharing sensitive personal or clinical information through these channels

For clinical services, we use secure systems that comply with privacy standards.

4. Client Records & HIPAA Compliance

If you become a client of Brave Compassion Resiliency Group:

Your clinical records are maintained securely using TheraNest, a HIPAA-compliant electronic health record system

Your protected health information (PHI) is handled in accordance with applicable privacy laws, including HIPAA

You will receive a separate Notice of Privacy Practices that explains your rights in more detail.

5. Telehealth Services

We may offer telehealth services using secure, HIPAA-compliant platforms.

While we take precautions to protect your privacy, there are inherent risks with any technology-based communication. These will be reviewed with you prior to beginning services.

6. Internal Communication & Data Storage

We use Microsoft 365 for internal communication and administrative functions. Access to client-related information is limited to authorized personnel and handled with care and confidentiality.

7. Cookies & Website Analytics

Our website (Squarespace) may use basic cookies or analytics tools to:

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Understand website traffic
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Improve user experience
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This data is general and does not personally identify you.

8. Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices of those sites.

9. Your Rights & Choices

You have the right to:

Request that we update or correct your information

Ask questions about how your information is used

If you are a client, your rights regarding your health information will be outlined in our Notice of Privacy Practices.

10. Contact Us

If you have questions about this Privacy Policy, you are welcome to reach out:

Brave Compassion Resiliency Group
13620 Lincoln Way, Suite 380

Auburn, CA 95603

530-952-7283
(530) 95Brave

contact@bravecompassiongroup.com

11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

We are committed to protecting your privacy while providing compassionate, professional care.

12. Email Communication & Newsletter

If you choose to subscribe to our newsletter or provide your email address through our website, we may use your information to send you updates, resources, or information related to our services.

We respect your inbox. You can unsubscribe at any time by clicking the link at the bottom of any email or by contacting us directly.

We do not sell or share your email address with third parties for marketing purposes.